Webhooks

Webhooks offer a great way to automate the flow with other apps when invitees schedule, cancel or reschedule events, or when the meeting ends. The webhook subscription allows you to listen to specific trigger events, such as when a booking has been scheduled, for example. You can always listen to the webhook by providing a custom subscriber URL with your own development work. However, if you wish to trigger automations without any development work, you can use the integration with Zapier which connects Cal.com to your apps.

Creating a webhook subscription

To create a new webhook subscription, visit /settings/developer/webhooks and proceed to enter the following details:

  1. Subscriber URL: The listener URL where the payload will be sent to, when an event trigger is triggered.

  2. Event triggers: You can decide which triggers specifically to listen to. Currently, we offer listening to Booking Cancelled, Booking Created, Booking Rescheduled and Meeting Ended.

  3. Secret: You can provide a secret key with this webhook and then verify it on the subscriber URL when receiving a payload to confirm if the payload is authentic or adulterated. You can leave it blank, if you don't wish to secure the webhook with a secret key.

  4. Custom Payload: You have the option to customize the payload you receive when a subscribed event is triggered.

Verifying the authenticity of the received payload

  1. Simply add a new secret key to your webhook and save.

  2. Wait for the webhook to be triggered (event created, cancelled, rescheduled, or meeting ended)

  3. Use the secret key to create an hmac, and update that with the webhook payload received to create an SHA256.

  4. Compare the hash received in the header of the webhook (X-Cal-Signature-256) with the one created using the secret key and the body of the payload. If they don't match, the received payload was adulterated and cannot be trusted.

Adding a custom payload template

Customizable webhooks are a great way reduce the development effort and in many cases remove the need for a developer to build an additional integration service.

An example of a custom payload template is provided here:

{
    "content": "A new event has been scheduled",
    "type": "{{type}}",
    "name": "{{title}}",
    "organizer": "{{organizer.name}}",
    "booker": "{{attendees.0.name}}"
}

where {{type}} represents the event type slug and {{title}} represents the title of the event type. Note that the variables should be added with a double parenthesis as shown above. Here’s a breakdown of the payload that you would receive via an incoming webhook, with an exhaustive list of all the supported variables provided below:

Webhook variable list

VariableTypeDescription

triggerEvent

String

The name of the trigger event [BOOKING_CREATED, BOOKING_RESHEDULED, BOOKING_CANCELLED, MEETING_ENDED]

createdAt

Datetime

The Time of the webhook

type

String

The event type slug

title

String

The event type name

startTime

Datetime

The event's start time

endTime

Datetime

The event's end time

description

String

The event's description as described in the event type settings

location

String

Location of the event

organizer

Person

The organizer of the event

attendees

Person[]

The event booker & any guests

uid

String

The UID of the booking

rescheduleUid

String

The UID for rescheduling

cancellationReason

String

Reason for cancellation

rejectionReason

String

Reason for rejection

team?.name

String

Name of the team booked

team?.members

String[]

Members of the team booked

metadata

JSON

Contains a metadata of the booking, including the meeting URL (videoCallUrl) in case of Google Meet and Cal Video

Person Structure

VariableTypeDescription

name

String

Name of the individual

email

Email

Email of the individual

timezone

String

Timezone of the individual ("America/New_York", "Asia/Kolkata", etc.)

language?.locale

String

Locale of the individual ("en", "fr", etc.)

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